Refund policy

At Popobozo, each fragrance is crafted with precision and care to ensure a premium experience for our customers. Due to the nature of our products, all sales are final, and we do not accept returns, exchanges, or refunds once an order has been placed.

In rare circumstances where an error occurs on our part—such as receiving the wrong product or a missing item—we will gladly resolve the issue by sending a replacement.

Please note:

• Damages caused by improper handling, storage, or personal dissatisfaction with the fragrance will not be eligible for replacement.

• Cancellations are not accepted once an order has been processed or shipped.

If you receive an incorrect item or experience an issue with your order, kindly contact our support team at Info@popobozo.com within 48 hours of delivery, including your order number and clear images of the product received.

Our team will review your case and take prompt action to ensure your experience with Popobozo remains exceptional.